Not resolved

I contacted the Scooter Store to purchase a power chair around the first of August 2010.They did not tell me they weren't in my Cigna network instead they lied and told me between my Cigna and Medicare I would be covered 100 percent.

They told me since I was approved so quickly all I had to do is see my doctor and within a few weeks I would have my chair.

More than two months later no chair and still they lied.They had the nerve to ask me to see my doctor again out of my pocket.

Monetary Loss: $150.

Had an Experience with Scooter Store?

Write a review


Terms of Service
Post Comment

I know of a similar experience. Please e-mail me at: to further discuss this situation. Maybe we can get something done.

Arvada, Colorado, United States #241512

I could be here all day telling you how terrible customer service with The Scooter Store is, all the way from the call center customer service employees to the Office of The Scooter Store President, but the bottome line is....They really just don't care about their customers!

Not even customer safety let alone customer satisfication.

Frauds, Scammers, Liars, that's my experience and opinion.I advise you to Contact your State's Office of Attorney General to make formal complaints.


Do you know there are rules these providers must follow before they supply a wheelchair or scooter to you.If they asked you to see your doctor again more than likely you doctor did not complete the paperwork properly.

If its not done properly you cant qualify for one because Medicare would not pay for it.The easiest way is to pay out of pocket for the chair or scooter and trust me you would not have to wait for two months.

You May Also Like

Thor Industries - Quality Control Sucks Thor Industries "Jun 28, 20172017 Thor Motor Coach Four Winds 31E Bunkhouse Bought the Thor Four Winds 31E the end of April 2017. It's been back to the dealer for repairs multiple..." Read more Camping World - Up sold dishonest protection plan Camping World "Camping World uses Microtech Chemicals for their interior protection plan. I wrote a review on July 4th and here's the update. We paid $1200 for the interior protection plan. Microtech..." Read more Coachmen Rv - What did i get myself into Coachmen Rv "Nothing like the thrill of buying a new 2015 Coachman Mirada 35 LSF 1f66f5dy6foao4474, What a rotten experience we have been through' It all started with Collier RV in Rockford'..." Read more Avoid Camping World Chicago/Island Lake/Wauconda! Camping World "In May of 2015 I purchased a brand new 2016 Thor Chateau camper from Camping World "Chicago" which is actually in Wauconda, IL. I should have heeded all the red..." Read more Morgan Properties - Vineland Village in Vineland NJ Morgan Properties "We moved in August 8 we moved from Oklahoma for our job. I went on line to look for places to live which I always do since we are in..." Read more Little Caesars - NEGATIVE MARKETING FOR LITTLE CAESER'S PIZZA Little Caesars "To person who verbalized the negative nature of this described Little Caesar Commercial; I agree with you. This commercial is absolutely the most thoughtless regarding Father & Son. There is..." Read more Time Warner Cable - Zero help when you call Time Warner Cable "On not one but two separate occasions I have received calls and voicemails from time warner cable after 9pm. FTC mandates do not permit calls before 8am and after 9pm...." Read more Exede - Liberty pass is a joke and 1-5mbps ain't happening Exede "Here is the letter that i sent to escalations after calling corporate. Hi, Thank you for your time and I hope you are well today. I am contacting you in..." Read more