If you have to crawl instead of walking, do not buy from them. I have never run into so much incompetence in my life with any one organization.
I used a credit card. The total amount was close to $5,000.00. The scooter arrived damaged. That took 3 weeks to get sorted out and replaced with at least 6 different little girls telling me they were/had taken care of it during that 3 week period. The lift did not arrive at all. Different 6 little girls telling me that they were/had taken care of the problem. I cancelled the lift and bought it locally.
Wrote/called the scooter store and spoke with at least 6 MORE of those giggling idiots, each assuring me that the appropriate amount of some $2100.00 for the cancelled lift was being removed from my credit card. Got my credit card bill a couple of days ago. Guess what? The charge was still there. More phone calls in the past two days. Remember they have now had my money since February 2nd and it is now April 16th.
Do NOT do business with these thieves.
Monetary Loss: $2100.