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After only having the scooter for 10 months the batteries only last 30 minutes on a full charge. Don't even bother to try to get in touch with someone to service it. All you get is the runaround if you get an answer. Called the service center 5 different times and...
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Anonymous
Anonymous

for battery you can get from some one that sells interstate batteries just tell the what you have and its cheaper in the long run. they do sell batteries for scooters

Anonymous
Anonymous

You can go to a battery store and get a new cheaper one. If Medicare paid for your scooter (normally, they only pay for power chairs), they will continue to pay for your supp...

#398398
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Go on take the money and run....exactly what the scooter store did to me. I had gotten a power chair from them about a year ago that has not been used much but is falling apart! They did not hesitate to bill my insurance $7000.00 for this heap of junk though. I also...
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#397752
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The Scooter store has been shut down by the Federal government, dirt liars. I have never even received my mobility chair, but they had no problem billing my insurance companies, what kind of people do this? We are all disabled people her and if we did not need the...
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Anonymous
SCOOTERSTORE***KS

THE SCOOTER STORE IN NEW BRAUNFELS TEXAS WAS RAIDED LAST MONTH BY THE FEDS FOR COMMITTING MEDICARE & INSURANCE FRAUD! THEY LAYED OFF HUNDREDS OF EMPLOYEES WHILE THE F.A.T.CAT ...

Anonymous
Raleigh

Ok. I work in the Power wheelchair industry. Lets clear some things up. Obama care had nothing to do with the Scooter store being raided by the FBI. They were raided because a...

#394629
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I have called numerous times to get assistance for my wheelchair. I had finally talked to a live person two days ago and she said she would get a work order done. I have heard nothing back from the Scooter Store. I continually call but they said due to high volume...
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Anonymous
Lois

My wheel chair is not working. I have been calling them and they put me on hold for an hour, then hang up on me. I need this chair very badly. Can anyone help me get it fixed...

#394536
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I received an invoice from The Scooter Store stating I owed them a payment of $147.00. My power chair is supposed to be covered. I have been trying to call them for 2 days and constantly get a recording telling me their hours and to call back. I have been calling...
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Anonymous
Beware

The Scooter Store in New Braunfels, Texas was raided on February 20, 2012 by the Fed's for medicare and insurance fraud. CBS News February 21, 2013 Critics say it's putt...

Anonymous
got duped

I received a power chair from The Scooter Store in Jan. In March I received the EOB from my insurance. They billed 7200.00 for a chair listed on their website for 3299.00. The...

#392167
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Working at the scooter store is a joke, we are treated like a number, I worked in many dept, and always had a high number a quoted to fill. its always about the $$$$, a point I want to say is I always called a customer back that I spoke with, and always gave them my...
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nikalseyn
nikalseyn

Wasn't this the business recently raided by the FBI?

#391507
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I jumped thru all the hoops. Scooter store alleges they ordered my scooter from Pride over 2 weeks ago. They advertise I would get the scooter within 1 week from approval. Its now going on 3 weeks and no one is making a satisfatory effort to light a fire under someone...
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Anonymous
rickyracer

If you look up Medicare guidelines for Power Wheelchair or Scooter, you have to qualify as needing inside the home to perform your daily activities of living. You may use them...

Anonymous
no one

how do u people think u can get a scooter within one week get a life not that easy and the commericals dont say u get it within a week grow up so for your mobility issues dont...

#385387
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I PLACED AN ORDER FROM THE SCOOTER STORE LOCATED AT 1650 INDEPENDENCE DERIVE NEW BRAUNFELS, TX 78132 ON FEB 6, 2013 WITH AERICA VERBLE,PRODUCT CONSULTANT. SHE SAID THE SCOOTER WOULD ARRIVE IN TWO (2) DAYS. HERE IT IS A WEEK AND NO SCOOTER. SHE COULDN'T PROVIDE A...
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#383982
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I have been trying to get someone to fix my chair for months, every time I call they can not find my paperwork for the repairs. I finally had a phone call from a supervisor and thought I was finally getting somewhere only to have fallen off their radar once again.When...
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#382220
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The ads for the Scooter Store are very misleading. They say at little or no cost to you. When my mother first tried to get a chair she was not told how expensive these chairs can be. She had to have a doctor's evaluation, in which the doctor certified that she...
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#381679
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