filters
state:
Show
city:
Show
category:
Show
product:
Show
Was suppose to get a scooter not chair. Told me to try and if not the rep would take it back. WRONG said they couldn't take back. Was away and couldn't take chair so battery lost charge. Was told nothing they can do, even if I had RX from doctor for repair. Had to find...
Read more
Anonymous
anonymous

Your doctor's office can't do anything about this. All they do is fill out the paperwork that enables you to receive the chair/scooter. I don't know what the problem is with...

#418721
Reply to reviews
I placed a repair call on my scooter at the scooter store through Medicare. After 1 month they came replaced the batteries and did not look at the front end. It rattles when in motion and if the tiller comes off and I get hurt there will be consequences. Something is...
Read more
Anonymous
anonymous

Basiically you are saying that the service tech didn't know what he/she was talking about. Do you honestly think you know more than they do? What does the shop in Los Angele...

Santa Ynez, California
#414716
Reply to reviews
I had my scooter batteries replaced 6 months ago and then they quit working. I called the repair dept for service. After not hearing from them for 2 weeks I called and they said the paper work was messed up. They tried to blame it on my Doctor's office but my doctor...
Read more
Anonymous
audwags

try batteryshark.com good prices. they screwed me over with repairs, I cant find someone to fix it with my insurance. iam a double amputee

#414300
Reply to reviews
started but stalled immediately.is getting fuel and spark. scooter came unassembled with no instructions. when we called to have instructions sent we were told we would have to get them over the phone. the scooter is stored inside and is rode by a 64 year old woman and...
Read more
Anonymous
anonymous

If you bought your scooter from the Scooter Store, it did not arrive unassembled. It was personally delivered by one of their employees, and more than likely the delivery per...

#411911
Reply to reviews
My mother is disabled, and had to fight to get her mobile chair. Once she received it, she's gotten nothing but the run around whenever it needed repairs. Today, she had someone come out to her home, with the idea that they were going to fix her scooter. Again, this...
Read more
Anonymous
Anonymous

I got one but can't get it fix they. Didn't follow threw they were suppose to keep it repaired I called every number and they are closed what are we suppose to do

Anonymous
Carey Coffman

they did my home health client the same way he fought with the scooter store for a whole yr and when his warranty ran out finally sent someone out and then they still never fi...

Mexico, Maine
#411795
Reply to reviews
A number of times now The Scooter Store has called to schedule delivery of a power mobility chair for my wife, and although we've had tocancel th appointmnt a couple of times due to my wife being ill, they have been unable to keep their scheduled appointments when...
Read more
Anonymous
juste me

i have been with the scooter store 5 years, i have never had a majoir problem with them, their serice, was just what they said they would do, so i hope nothing has chan...

#402532
Reply to reviews
My brother in law paid 800 bucks for a scooter in 3-12-13 and was not informed that the company was having issues. The type of chair he wanted was not covered in his insurance so he paid with debit card! He has no new chair he can't walk, he has MS and now what...
Read more
Anonymous
Anonymous

He did not pay for anything after the 8th of March. And refunds take a while to come back because of chapter 11, but they come back. I know this because I work there. This pos...

#401256
Reply to reviews
Last week The Scooter Store was raided by the FBI for defrauding Medicare. The law states that Medicare pays for scooters for INDOOR MOBILITY USE ONLY and TSS took advantage of both the disabled as well as the Govt. In searching for my own scooter, I found out the...
Read more
Anonymous
anonomous

If you care to go to pissedconsumer.com and look at the complaints for spinlife, you won't find their reputation any better than the scooter store. They both suck.

midnightangel6660
midnightangel6660

Hi there i have a power chair form them WHAT A PIECE OF ***. I have had it for a few years and it loves to try to blow half doughnuts when i push forward on the joystick :( ...

#400240
Reply to reviews
After only having the scooter for 10 months the batteries only last 30 minutes on a full charge. Don't even bother to try to get in touch with someone to service it. All you get is the runaround if you get an answer. Called the service center 5 different times and...
Read more
Anonymous
Anonymous

for battery you can get from some one that sells interstate batteries just tell the what you have and its cheaper in the long run. they do sell batteries for scooters

Anonymous
Anonymous

You can go to a battery store and get a new cheaper one. If Medicare paid for your scooter (normally, they only pay for power chairs), they will continue to pay for your supp...

#398398
Reply to reviews
Go on take the money and run....exactly what the scooter store did to me. I had gotten a power chair from them about a year ago that has not been used much but is falling apart! They did not hesitate to bill my insurance $7000.00 for this heap of junk though. I also...
Read more
#397752
Reply to reviews