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Scooter Store

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23 complaints

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Scooter Store social reviews and reports. Join community by posting your own comments or complaints.

The Scooter Store, Inc. is a company that provides a complete line of electric power mobility equipment. This equipment includes scooters, power chairs, wheeled walkers, lift chairs, lifts, home ramps and motorized wheelchairs for people with limited mobility. The Scooter Store sells and rents its products and has a complete catalog on-line as well through its Internet domain. The company claims to provide the best quality power mobility equipment. Nevertheless, there have been numerous complaints filed against the company. In 2007 The Scooter Store had to pay many millions of US dollars in pending claims for reimbursement to Medicare. Please try to contact Scooter Store Customer Service directly prior to posting any complaints on this site.

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Scooter Store Complaints & Reviews

Scooter Store Reviews

Beeman300
Got ripe off by the Scooter Store

I called to get new batteries and a new knob for my scooter they came out and the person start to fill out a wish list i told the i can't afford-it he said the ins. co pays for...

#272344
Nov 02, 2011
282

Surfboy1...
Scooter Store suck's

They just plain suck, no service, no help, over priced, my chair broke after 6 months, and i was only able to use it for two, Still not fixed. Don't buy anything from them you ...

#271644
Oct 30, 2011
201

REDFORD ...
THE Scooter Store-sloooooow repairs. Still waiting for more than 2 months for motor replacement.

A Scooter Stote technician came to my home in early August to replace batteries in my power wheelchair. He determined I also needed motor replacement at that time. After waiting fo...

#267398
Oct 11, 2011
315

BrianK
Scooter Store

I have been in the DME (durable medical equipment) for 35 years. The scooter store salesman uses bait and switch tactics. I've had my customers request the scooter stores assistanc...

#262496
Sep 17, 2011
352

Max wano
Scooter Store - Old.

The Dr ordered me a wheel chair from The scooter store & when the delivery man delivered it I told him it was too big that I needed a smaller one that I could get around in.He said...

#259454
Sep 02, 2011
395

Haugman
Scooter Store worst company to deal with

Almost five months later after trying to get a chair we (my wife and I) have found out that scooter store is a terrible company to deal with. They are great at passing the buck to ...

#258810
Aug 30, 2011
360

Anonymous
The Scooter Store is a Joke

I been unable to walk and distance so I tried to get a scooter from the scooter store. I went through all there requirements. I talk to my doctor and even went to a therapist. thes...

#255748
Aug 16, 2011
501

Anonymous
Scooter Store - WORST CUSTOMER SERVICE EVER! THEY'VE CHOSEN QUANTITY OVER QUALITY !

The scooter store has the worst customer service I've ever seen. The reps never call back and dont expect any better service from a manager! They submitted my daughters paperwo...

#254985
Aug 12, 2011
396

Anonymous
Scooter Store sucks

Complain, horrible service, mom wanted to return scooter, had to call over and over to speak to advicate, still trying, instead they keep sendind bills for unit, also the scooter i...

#254115
Aug 08, 2011
476

Sky1759
Scooter Store - Bad business and service

Tried to get a wheel chair from the scooter store for my dad. But they appear to busy to help us. They claim Joe will call us but we can only guess they have to much business to ca...

#252797
Aug 02, 2011
360

Anonymous
The Scooter Store lies, and takes months for repairs!

After MORE THAN ONE FULL YEAR, my electric wheelchair arrived, and could not fit into the house!AFTER MANY MORE MONTHS, IT RETURNED NEEDING CRUCIAL PARTS. ...

#240217
May 29, 2011
520

Pstruss
Scooter Store Customer Service Behavior Unconsciounable

My sister who has MS and has been in a chair for over 30 years was lured by Scooter Store's marketing. The chair is less than one years old has been serviced due to defects sev...

#234367
Apr 26, 2011
607

Socialnana
The Scooter Store Scam

My disabled husband received the TSS 450 model chair. This chair was designed by The Scooter Store for reimbursement primarily in Medicare/Medicaid Patients. It will not even fit t...

#218706
Jan 28, 2011
5067

Anonymous
What the Scooter Store did FOR me

The story starts on New Years Eve. My wife contacts the Scooter Store via the web. Within thirty seconds of her disconnecting the live chat and as she is telling me the phone is g...

#216070
Jan 12, 2011
928

Anonymous
What the Scooter Store did FOR me

The story starts on New Years Eve. My wife contacts the Scooter Store via the web. Within thirty seconds of her disconnecting the live chat and as she is telling me the phone is g...

#216064
Jan 12, 2011
576

Jennwal
The Scooter Store - Don't use them!

I need to relay a story so everyone can pass it on. My mother is suffering from bone cancer and is becoming more reliant on a motorized wheelchair more and more every day. We obtai...

#215988
Jan 12, 2011
1282

Dixxi
Scooter Store - Yall have me worried as i wait on them to arrive today

WOW! I accidently found this complaint web page. I am sitting here now waiting on them to deliver my chair. They called said I was approved and im using insurance. I have a share o...

#206508
Nov 10, 2010
678

Linda Ni...
The Scooter Store ripped me off and wasted my time !!!

I contacted the Scooter Store to purchase a power chair around the first of August 2010. They did not tell me they weren't in my Cigna network instead they lied and told me betwee...

#205994
Nov 06, 2010
905

Davidimh...
The Scooter Store

The scooter that i recived kept breaking down the power keeps shutting off while i am in it pluss they try to push the blame on me for some thing i didnot do wrong i dont know homu...

#205117
Oct 31, 2010
678

Jan Gold...
The Scooter Store are crooks

If you have to crawl instead of walking, do not buy from them. I have never run into so much incompetence in my life with any one organization.I used a credit card. The...

#178619
Apr 16, 2010
1792

Brenda f...
The Scooter Store is a Joke

We had checked several companies for a mobility chair for my mother who had a stoke earlier in the year. We contacted the Scooter store and her share of cost with her Medi Care wou...

#162272
Nov 18, 2009
2102

Jerry Br...
The Scooter Store in Califonia

The Scooter store sell nothing but cheap Chinnissee junk. Thier warrenty program is next to nothing. Even finding any scooter- motorcycle repair shop is almost nonexistance.

#159723
Oct 20, 2009
543

Anonymous
Scooter Store Customer Service is Bad

My 81 year old aunt has had to go without her power chair, which she needs to get around, for 10 days, due to a part that went bad on her chair. The company doesn't care and i...

#151191
Jul 17, 2009
2978
Reviews 1-23 of 23

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