Scooter Store

My mother is over 90 and has been hospitalized for falls and a power chair was recommended by the physician after her last hospitalization. They were supposed to send the paperwork...

I have been going through the process to get a scooter from the scooter store. I explained to two different people that I live in a single wide mobile home. I can move around by us...

I called the scooter store and they told me my insurance was covered with them. that they dealt with it all the time. they even set up my drs. appointment and when i got to the a...

I called to get new batteries and a new knob for my scooter they came out and the person start to fill out a wish list i told the i can't afford-it he said the ins. co pays for...

They just plain suck, no service, no help, over priced, my chair broke after 6 months, and i was only able to use it for two, Still not fixed. Don't buy anything from them you ...

A Scooter Stote technician came to my home in early August to replace batteries in my power wheelchair. He determined I also needed motor replacement at that time. After waiting fo...

I have been in the DME (durable medical equipment) for 35 years. The scooter store salesman uses bait and switch tactics. I've had my customers request the scooter stores assistanc...

The Dr ordered me a wheel chair from The scooter store & when the delivery man delivered it I told him it was too big that I needed a smaller one that I could get around in.He said...

Almost five months later after trying to get a chair we (my wife and I) have found out that scooter store is a terrible company to deal with. They are great at passing the buck to ...

I been unable to walk and distance so I tried to get a scooter from the scooter store. I went through all there requirements. I talk to my doctor and even went to a therapist. thes...

The scooter store has the worst customer service I've ever seen. The reps never call back and dont expect any better service from a manager! They submitted my daughters paperwo...

Complain, horrible service, mom wanted to return scooter, had to call over and over to speak to advicate, still trying, instead they keep sendind bills for unit, also the scooter i...

Tried to get a wheel chair from the scooter store for my dad. But they appear to busy to help us. They claim Joe will call us but we can only guess they have to much business to ca...

After MORE THAN ONE FULL YEAR, my electric wheelchair arrived, and could not fit into the house!AFTER MANY MORE MONTHS, IT RETURNED NEEDING CRUCIAL PARTS. ...

My sister who has MS and has been in a chair for over 30 years was lured by Scooter Store's marketing. The chair is less than one years old has been serviced due to defects sev...

My disabled husband received the TSS 450 model chair. This chair was designed by The Scooter Store for reimbursement primarily in Medicare/Medicaid Patients. It will not even fit t...

The story starts on New Years Eve. My wife contacts the Scooter Store via the web. Within thirty seconds of her disconnecting the live chat and as she is telling me the phone is g...

The story starts on New Years Eve. My wife contacts the Scooter Store via the web. Within thirty seconds of her disconnecting the live chat and as she is telling me the phone is g...

I need to relay a story so everyone can pass it on. My mother is suffering from bone cancer and is becoming more reliant on a motorized wheelchair more and more every day. We obtai...

WOW! I accidently found this complaint web page. I am sitting here now waiting on them to deliver my chair. They called said I was approved and im using insurance. I have a share o...

I contacted the Scooter Store to purchase a power chair around the first of August 2010. They did not tell me they weren't in my Cigna network instead they lied and told me betwee...

The scooter that i recived kept breaking down the power keeps shutting off while i am in it pluss they try to push the blame on me for some thing i didnot do wrong i dont know homu...

If you have to crawl instead of walking, do not buy from them. I have never run into so much incompetence in my life with any one organization.I used a credit card. The...

We had checked several companies for a mobility chair for my mother who had a stoke earlier in the year. We contacted the Scooter store and her share of cost with her Medi Care wou...

The Scooter store sell nothing but cheap Chinnissee junk. Thier warrenty program is next to nothing. Even finding any scooter- motorcycle repair shop is almost nonexistance.

My 81 year old aunt has had to go without her power chair, which she needs to get around, for 10 days, due to a part that went bad on her chair. The company doesn't care and i...